The hotel was really good , the room was really spacious, the ambience is good, location of the hotel is good , its really near to the airport , as i checked in early they didnt charhed me any early checkin , the food is really good , the …

“I recently stayed at this hotel and while the property itself was nice, I have to mention that the location was a huge downside. It was quite far from the main attractions, and getting around was not convenient at all. On the plus side, the hotel staff was friendly, and the rooms were comfortable.

I stayed at Hotel HSB Suites for one night (17th Dec24) as a transit before catching my international flight the next day. This hotel is part of the Smart Group of Hotels, and while I have stayed in their other properties, this experience was average. The service was okay for the amount paid, but if you’re looking for exceptional service, this might not meet your expectations. The staff was polite and accommodating—they promptly changed my room when I raised concerns about hygiene and washroom cleanliness, which I appreciated. However, housekeeping and maintenance need serious improvement. The food was just average which they provided as complimentary breakfast ,nothing extraordinary. The lift also made strange noises, which was concerning and reflects the need for better upkeep. Overall, the hotel is decent for a short stay if you’re on a budget, but there’s definitely room for improvement in cleanliness, maintenance, and overall service quality.

The room was really damp and cold and they should have provided the heater as in summers they provide the ACs.